PASSENGER SERVICES

Getting to Mont-Joli Regional Airport

Frequently Asked Questions (FAQ)

In the summer of 2017, the main runway will be lengthened to 6,000 feet to accommodate Boeing 737-800 aircraft. This investment of more than $3 million will bring the runway into compliance with the latest edition of the Aerodromes Standards and Recommended Practices (TP 312). Starting in December 2017, Sunwing will offer weekly flights to Punta Cana in the Dominican Republic.

The check-in desks generally open one or two hours before the scheduled departure time. To find out exactly when the check-in counter will open, please contact your airline.

According to the Secure Air Travel Regulations, the required identification to take a domestic flight is:

  • your boarding pass

and

  • one piece of valid government-issued photo identification that shows the holder’s name, date of birth and gender;

or

  • two pieces of valid government-issued identification, at least one of which shows the holder’s name, date of birth and gender;

or

  • a restricted area identity card.

The requirements are different for international travel, and you will need a valid passport. To find out more, see the website of Public Safety Canada.

The list of permitted, non-permitted and prohibited items is available on the website of the Canadian Air Transport Security Authority.

Each airline has its own baggage requirements (weight, size and number of bags). Please refer to your airline’s website when planning your trip.

Contact your airline’s service counter if you have any problems with your baggage.

If the item was lost at Mont-Joli Regional Airport (YYY), go to the terminal information desk near the main entrance. To reach the staff, call 418-775-3347.

If the item was lost on the plane, contact your airline (Air Canada 1-888-247-2262 or 418-775-3121 / Pascan 1-888-885-8777 or 418-775-5025).

The Mont-Joli Regional Airport (YYY) terminal is open seven days a week from 7:30 a.m. to 7:30 p.m.

Yes. The terminal has large windows with views of the runways so passengers can watch planes take off and land.

Yes. We have wheelchairs available for passengers with reduced mobility. There are also several accessible parking spaces reserved for persons with disabilities near the main entrance.

You can contact our customer service staff directly at 418-775-3347 or the airlines serving the Mont-Joli Regional Airport (YYY).

Short-term parking fees: $1/hour (taxes included). Long-term parking fees: $5/day or $45/month (taxes included). Please refer to the Access and Parking section for more information.

The Mont-Joli Regional Airport (YYY) welcomes about 50,000 passengers and records nearly 10,000 aircraft movements annually.

Passenger safety is a central concern for the airport and airlines. The Canadian Air Transport Security Authority (CATSA) is responsible for screening baggage and passengers on flights between controlled airports.